Support & Guidance For Buyers And Suppliers
Find helpful guidance for setting up your account, completing supplier verification, creating and managing RFQs, unlocking supplier contacts, handling billing, and discovering the right sourcing partners on STUS.
Words to know
Simple meanings for Buyer, Supplier, search credit, RFQ, lead, Listed, Verified, and AI suggestion.
Supplier Search & Filters
Discover suppliers using category, country, certification, and other relevant sourcing filters.
RFQs & Supplier Quotes
Create detailed RFQs, receive supplier responses, and compare pricing, terms, and requirements.
Supplier Verification
Learn how suppliers qualify for verified status and maintain their verification on STUS.
Contact STUS Support
Get assistance with supplier onboarding, account questions, billing, and platform support.
The simple version
Words to know
These are the words STUS uses for buyers, suppliers, credits, RFQs, and supplier status.
| Word | What it means |
|---|---|
| Buyer | A company using Buy mode (searching and sending RFQs) |
| Supplier | A company using Sell mode (listing and answering RFQs) |
| Credit | The coins a buyer spends on the website |
| RFQ | A buyer’s message: “I want this, who can sell it to me?” |
| Listed | A company in Sell mode that finished KYC but has not paid |
| Verified | A company in Sell mode that finished KYC and has a paid plan |
| AI suggestion | A helper idea shown when STUS has no matching supplier. It is not a STUS supplier |
Help Center
Frequently Asked Questions
Answers about STUS, supplier search, RFQs, verification, and sourcing across the GCC.
How can I find suppliers in the GCC?
Search suppliers by product, category, and country. A green Verified badge means that supplier passed KYC and has an active STUS plan. Listed suppliers are not verified and show NOT VERIFIED YET.
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Tell us what you need. Real suppliers answer.
Search suppliers and look for the green Verified badge. Listed suppliers are not verified yet. Free registration.